Shipping policy
FREE SHIPPING on any $150 online purchases to the contiguous states. Free shipping offer is limited to standard USPS or UPS ground shipping only. Merchandise total must reach $150 after all discounts and before taxes and shipping. Free shipping offer not valid on prior purchases or orders going to AK, P.O. Boxes, APO, FPO or international orders. Stockjoy reserves the right to end or modify this promo at any time.
When will my order ship?
All orders are shipped from Oceanside, California. Orders are shipped within 2 business days after they're received. Orders are shipped Monday through Friday except for National Holidays. Our standard shipping is 2 to 7 days.
Orders placed before 12:00 pm PT will be shipped the same business day.
International delivery times vary by location, mail service, and customs. Typical international delivery time is 10-15 business days.
All shipping costs include handling and may be subject to state tax. Shipping chart, prices and delivery times do not apply to Equipment orders.
*We cannot ship some aerosol, nail polishes, and alcohol-based products to Alaska or Hawaii. These products are considered hazardous materials and are required to be shipped by ground-only transport due to air transport restrictions and regulations.
Continental US Shipping Methods
| Delivery Method |
Approximate Processing Time |
Shipping Time |
Package to arrive within x days of order date |
|
FedEx Ground |
1 to 2 business days | 4 to 6 business days | 5 to 8 business days |
| FedEx 2Day | 1 to 2 business days | 1 to 2 business days | 2 to 4 business days |
| USPS Ground | 1 to 2 business days | 4 to 5 business days | 5 to 8 business days |
| USPS Priority | 1 to 2 business days | 1 to 3 business days | 2 to 5 business days |
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Address changes
Please note that it is your responsibility to ensure that the shipping address is listed correctly on your order.
Once the order has been shipped, we cannot modify or cancel the order. Incorrect shipping addresses can result in delays and/or lost orders.
Delayed orders
If your order hasn't arrived within 7 days, reach out to our customer service team at customerservice@mystockjoy.com.
Returned orders
Orders that are returned to the office without prior return authorization are subject to a restocking fee. Non-subscription orders that are returned to the sender by the delivery service are subject to a refund based on eligibility; shipping is non-refundable. Non-subscription orders are eligible for one free reshipment within the US only.