We try to do everything through our website, but you're always welcome to email or call in orders. If you're having trouble getting in contact with us during our business hours, please leave a detailed voicemail so the next available customer service representative can give you a call back.

Orders are shipped within 2 business days after they're received. Orders are shipped Monday through Friday except for National Holidays. Our standard shipping is 2 to 7 days.

Need it faster? We also offer express shipping methods USPS Priority & FedEx 2Day®. Express orders will be shipped the same business day if the order is made before 12:00 pm PST. All other orders will be shipped the same business day if the order is made before 2:00 pm PST. For more information, visit our Shipping Policy.

Some of our products are hidden, and only available for purchase after logging into your registered Stockjoy account. If there is a product you'd like us to carry, please reach out to our customer service to make the request. We'll review and get back to you as soon as possible.

We do our best to check each order before it ships, but sometimes mistakes happen. If you are ever missing an item or notice that an item was damaged in transit, please let us know right away, and be sure to have a photo or two available so our team can help you out quickly.